Webinars- Recorded & Upcoming

Recorded Webinars

Feb 28, 2019 |  Evolve Service Executive Peer Group – Content Call Series: Team Leadership with Jason Ward & Nancy Bosek  Watch here

Sept. 11, 2018 | HTG Service Executive Peer Group – Content Call Series: SLAs with Dan Saxby, Jeanine Sullivan, & Evan Levine  Watch here

June 27, 2018  |  HTG & Legacy: Planning Today to Enjoy Tomorrow with Arlin Sorensen and Chris Brown  Watch here

May 23, 2018  |  HTG & Legacy: Protecting Your Team and Family Well with Arlin Sorensen and Kyle Elworthy  Watch here

April 20, 2018  |  HTG & Legacy: The Power of Beginning with the End in Mind with Arlin Sorensen and Lloyd Wolf   Watch here



Upcoming Webinars

We will have a total of 6 content calls this year for training/education.  Our calls will be led by a ConnectWise SME, a fellow Service Exec attendee and myself.  With different speakers each call, we will gain perspective, ideas and best practices.  The calls will be scheduled for two times per day:

  • First Call | 11am EST (4pm - UTC)
  • Second Call | 8pm EST (1am - UTC)

Our goal is to have a LIVE presentation for all attendees around the globe in order to ask questions in real time. 

Topics/Registration: 

*Click the call you would like to register for now!

  • 25 Apr: Process Documentation: Goals, strategies, tools and best practices
  • 26 Jun: S-LI Input Training: What fields are we looking for with our new S-LI SEPG book coming in Q3 2019?
  • 21 Aug: Project Management: Objectives, finance, team leadership and client interactions
  • 23 Oct: Automation: Automating tasks, allocating resources and tools
  • 18 Dec: CSAT: Tracking, analyzing, client communication and dashboards