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Welcome to the New Year! As the new CEO of Ecessa I wanted to introduce myself. I joined Ecessa in 2014 serving as Vice President of Development and Support where I focused much of my time on software development and feature innovation. Subsequently, I became Chief Technology Officer, expanding on that technical role and helping to focus our position in the expanding Software-Defined Wide Area Network  (SD-WAN)  marketplace. Prior to Ecessa, I held various leadership roles at technology companies in different industries. I’m thrilled to step up to the CEO role at Ecessa, continuing to drive our growth in this exciting space and helping customers adopt this ...
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Tips for Migrating Applications to the Cloud by Rene Alamo | Tech Data Field Solutions Architect Let me start off and quote Charles Dickens by saying, “ It was the best of times, it was the worst of times” . I would say we are in the best of times with the ability to use and connect to any number of leading Public Cloud vendors. You really have a blank canvas to create whatever service you want — SaaS, PaaS, IaaS — and all connected faster in the Cloud than it would take to configure the same on premises. Some people would say we are in the worst of times due to the many Public Cloud vendors and all the complexity that brings. While ...
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Acquisition supports the company’s long-standing vision of making enterprise-grade security accessible to every organization through simplification of packaging, pricing, and product usability.  Learn more here
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The   North American Ferrari Challenge   is a highly competitive racing series run by Ferrari North America. The racing teams require state-of-the-art technology to deliver instant results and stay ahead of the competition. One of these teams, New Country Competizione, relies on Strategic Micro Systems and Datto team up to provide  network continuity   to the race engineers and the rest of the team. Learn more by watching the video here
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Last year was the year that a single ransomware payment hit the $1 million mark.  As the year progressed, we watched cybercriminals shift their focus from single users to targeted attacks on businesses and organizations.  The massive scale of the WannaCry and Petya attacks sent shock waves amongst cybersecurity professionals and company boardrooms.  While both attacks generated large disruptions in business operations that resulted in lost income and in some cases, falling stock prices, the instigators behind the attacks made little to no money to speak of from their efforts.   In many cases, however, the cost of dealing with the destruction and aftermath ...
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Employment laws continue to evolve, and 2018 will usher in some big changes in two of our most populous states, California and New York. The HR world is abuzz with all the implications of implementing New York state’s paid family leave legislation and California’s ban-the-box law, both of which went into effect January 2018. If past trends are any indication, these new laws will likely spread to other parts of the country soon, so it’s good to be aware of the changes because you may see them soon in your state. Click on the link to read more about 2018 changes in employment laws. https://www.insperity.com/blog/employment-la
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Nostalgia is nice, but legacy distribution partners are failing to fully support Managed Service Providers (MSPs) as they move their businesses to the cloud. Outdated contracts, provisioning systems, and support processes effectively clip MSPs’ wings, thereby grounding cloud efforts. “Pick, pack, and ship” distribution is quickly becoming a relic of the past, going the way of the rotary phone and typewriter. And being good at traditional distribution doesn’t seem to translate well into the cloud. It’s a completely different mindset. Even putting fresh talent and funding behind newly formed cloud teams, traditional distributors are still stuck with their legacy ...
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What’s constantly expanding, growing at a   19% CAGR through 2020 , and made easily accessible by Pax8? If you said the SMB cloud, you’d be right. This space is poised for epic growth, and Pax8 is making moves to ensure its partners are prepared to capitalize on emerging opportunities. In fact, the born-in-the-cloud distributor managed to snag the Best in Show and Best Keynote awards at the NexGen 2017 Conference & Technology Expo. At the event, Pax8 made a game-changing announcement that will help Managed Service Providers (MSPs) more easily deploy services to new customers and users. Called Pax8 Stax Designer, the solution helps MSPs instantly move ...
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Last week I asked two HTG members to send me their observations from CES 2018 , the Consumer Electronics Show in Las Vegas. My comments about CES are online . Thank you to these members for sharing!  Marc Harrison ( Marc@Silicon-East.com ) is with Silicon East in Morganville, NJ. Marc is a member of HTG18 and a multi-year attendee of CES. My observations: The show has gotten so big that’s it’s impossible to see everything.  I was there 3 full days and saw maybe 50%. On the other hand, almost EVERYTHING at the show was network connected.  So knowledge of diverse product areas will become more urgent over time. PCs were definitely de-emphasized ...
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As we look ahead to what technologies we expect to take center stage in 2018, you’ll notice a lot of overarching similarities to 2017 prediction lists. However, the important thing to note is the maturity of these technologies. While Elon Musk might not have been able to deliver on his   goal   of a fully autonomous and road-legal Tesla by the end of 2017, he hasn’t given up. The same sentiment rings true in the cloud arena. While there is hope that artificial intelligence and cybersecurity will be ready to solve our biggest problems and prevent all future data breaches, it’s a journey. We’ve come a long way, but there’s still a long trek ahead. In 2018, ...
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You’re probably well aware of the recent Meltdown and Spectre exploits that created vulnerabilities for a CPU’s cache, making it easier for would-be hackers to syphon information out of your customers’ organizations. Microsoft has already released an out-of-band security updates for Windows 10 to address the Meltdown issue and released patches for Windows 7 and Windows 8 on January 9th. Here are a few important facts about Meltdown/Spectre vulnerabilities: They’re Read-Only This means that while information can certainly be leaked from a CPU’s cache by way of speculative execution, that malicious code can’t infiltrate the system. There’s Interaction ...
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SaaS tools can be quite powerful for distributed teams, and the collaborative, transparent nature of IT Glue makes it a perfect complement to the workflow of any distributed team. The owner of an MSP has unique concerns, going beyond the managerial, transparency aspects. Let’s talk about some of them. Remote Work One MSP we talked to recently reported that he was running his business from another country - he decided to move and because of his team was leveraging SaaS tools like IT Glue, he was able to continue running his business, but from a location of his choosing. If running your business from Bora Bora is for some reason not your speed, consider ...
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Tuesday, January 23rd, 1pm ET How to Make Your Sales Team More Effective at Prospecting A Private Webinar for HTG Business Owners  Learn ways to develop a business strategy to: Get sales people more involved in prospecting. Compare best in class prospecting KPIs. Make prospecting more effective - and efficient. Special guests include Joddey Hicks, HTG and member Scott Johnson, KLH IT. Register at http://ow.ly/QIEx30hQ
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The Consumer Electronics Show (CES) brought 170,000+ attendees, 4,000 exhibiting companies divided into 26 Marketplaces , and 1,200 speakers to Las Vegas last week. CES offers more than “Consumer” and “Electronics,” but is definitely a “Show.” CES offers perspective on what’s now, new, and next – you just have to find it. Applying the Innovation Talk to your customers about their plans and opportunities for implementing new technologies. Will your customer consider your company when topics like AI, smart buildings, and IoT arise? Are you sure? Use your customers’ feedback to learn more about new technologies and practices that align with your ...
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The MSP market is growing. The percentage of companies using an MSP has increased an estimated 30 percent to 50 percent in the last year. However, growth for individual MSPs can vary considerably. A significant portion of MSPs have seen their businesses grow by 20 percent or more annually, while around half are only growing at about 10 percent. Just as importantly, operating margins can also vary considerably among MSPs. High-growth MSPs often find their profits don’t keep pace with their revenue because they are not achieving adequate efficiencies of scale. Others are growing their top lines more slowly, but are achieving better bottom-line results. If you're ...
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In 2018, the most successful MSPs are clear on one thing: it’s not the price of the services that matter most, it’s the value. In general, human beings are willing to pay a higher price for services as long as you deliver. Why? You get what you pay for. In our latest Business Made MSPeasy episode, we share 4 ways to boost recurring revenue at your MSP. Check it out here! Datto’s Business Made MSPeasy video series features quick and dirty tips (for MSPs, from MSPs) to drive business success to new heights. For more advice like this, check out the full eBook, Recurring Revenue Made MSPeasy , today.
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WatchGuard’s Threat Lab looks forward to diving into Firebox Feed data from tens of thousands of live Firebox appliances across the globe to produce a report on the latest security threats cyber criminals are using against small to midsize businesses (SMBs) and distributed enterprises. In addition to analyses of the top computer and network threats from Q3, our latest report highlights useful defensive strategies companies of all sizes can use to protect themselves, an original research project on spear phishing attacks and much more! Learn more here from WatchGuard's Chief Technology Officer, Corey Nachrein
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The Intel Unite® solution makes it simple to start opening up new revenue streams selling collaboration as a service. You can enable smart and secure conference rooms and meeting spaces for your clients with this easy to install solution. Extend functionality and effortlessly customize this collaboration solution for your customers needs with a host of approved plug-ins, including Skype for Business. Visit the Intel Unite® Navigator now to learn more about this powerful collaboration solution
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In  Datto's State of the Channel Ransomware Report , we surveyed nearly 2,000 MSPs who serve small-to-mid-sized businesses (SMBs) around the globe about ransomware. As we found in the report, businesses across the world are falling victim to ransomware. The finance, construction, and entertainment industries have all experience some type of cybersecurity nightmare. Although our report found some industries are more vulnerable than others, it appears nobody is safe. Check out some of the most-affected industries below: To find out about ransomware in 2017 and beyond and what MSPs can do to fight back,   check out the full report here
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The challenges that managed service providers (MSPs) face are unique and in many ways outside the parameters of traditional IT. An MSP may have some clients with a handful of employees and others with hundreds, each with different IT demands and technologies in place. On top of that, they must be able to manage everything remotely and respond rapidly to customer needs. From a backup and disaster recovery perspective, this means they need flexible products that can protect a variety of environments. It’s essential these products are easy to deploy and manage, as well. Datto’s Continuity devices are designed to address these challenges. However, as Datto Partners ...
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