Latest Blogs

Coffee with Kendra: Reach top LinkedIn prospects and start conversations

By Kendra Lee posted yesterday
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Join us for the next in our Coffee with Kendra webinar series: Convert #LinkedIn Content and Connections into Prospect Conversations. Learn how to take advantage of this prospecting gold mine. We have hundreds of LinkedIn connections, most of whom we ignore. Come discover how to nurture contacts and keep your pipeline full with prospect attraction authority Kendra Lee and LinkedIn Whisperer Brynne Tillman. It's on June 12, 1 p.m. ET.  Register now:  http://ow.ly/Aens50zU6C
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E911 Law: What MSP’s Should Know

By Sarah Graves posted yesterday
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Are you struggling to stay compliant with the FCC rules and requirements? Partnering with a quality VoIP provider can lift the burden of staying compliant on your own when the rules and regulations are constantly changing—we are sure it’s difficult to keep up. Loop Communications monitors the changing regulations and ensures that our MSP partners and customers are fully compliant with all regulatory requirements.  One of the most important regulatory concerns for a business phone system is the proper implementation of the 911 emergency.  As part of the service with Loop Communications, customers’ E911 addresses and the notification information is agreed upon ...
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Ramp up Remote Selling: How to Master Video Sales Calls

By Kendra Lee posted 14 days ago
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Master on-camera skills with our next Coffee with Kendra   webinar   - Ramp up Remote Selling: How to Master Video Sales Calls. Selling will be remote for the foreseeable future, but video is intimidating. In this live webinar, prospect attraction authority Kendra Lee and actor Julie Hansen share how to use video to ramp up sales. You'll discover: -Secrets to being natural on camera -How to create eye contact -Tips to keep people engaged -Why certain movements don't work -Gestures you can and can't use -How to work with scripts or notes -When to use video in your sales process All participants will receive Julie Hansen's Selling On-Camera Cheat ...
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Are You Weathering or Withering?

By Kendra Lee posted 26 days ago
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Are You Weathering or Withering? By Kendra Lee Let’s cut to the chase. Are you weathering or withering right now? While none of us has experienced a pandemic before, think back on previous challenging times: The Great Recession, 9/11, and if you’ve been in business long enough, the Dot.com crash. How did you handle those crises? You Get to Pivot Now is the time you get to pivot. Yes, “get to.” It’s an exciting time. The glass is half full and there are rainbows after the storm. Look around at how creative companies are being. We have clients who’ve developed whole new solutions, posted them to their websites, set up shopping ...
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How to Turn Leads into Appointments

By Kendra Lee posted 28 days ago
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Generating Leads in Uncertain Times: A Coffee with Kendra Webinar Series May 15, 1 p.m. ET Always assume your prospects have reached out to your competition too. To convert more leads and set more appointments, you need an approach that gives you an unfair advantage. Learn how to do that in this Coffee with Kendra webinar, How to Turn Leads into Appointments. You can turn more leads into appointments, even in these uncertain times. Find out how on May 15 at 1 p.m. ET. RSVP now:  https://tinyurl.com/ycqpqnz
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Loop’s New Feature: MMS

By Sarah Graves posted 04-22-2020
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When you partner with Loop Communications, your business phone system service agreement offers an   MMS Texting   feature that increases your flexibility to connect with anyone, anywhere, anytime. New ways of communicating are changing how we use our phones and connect to our customers and employees. MMS, also known as Multimedia Messaging Service, lets you send unlimited text messages with pictures, audio, and video files to your recipients, using your local business phone number rather than your personal cell-phone number. MMS messages allow for larger files to be sent, quickly and efficiently. Anyone can reply and send MMS messages directly back to ...
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Email Prospecting for Uncertain Times

By Kendra Lee posted 04-21-2020
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Generating Leads in Uncertain Times: A Coffee with Kendra Webinar Series May 1, 1 p.m. ET Write emails that get replies in turbulent times. With COVID-19 and work from home, email prospecting is critical and how you write emails has changed significantly. In this live webinar, prospect attraction authority Kendra Lee and Associate Marketing Consultant Colleen Casey will share: What to say in your first paragraph How long your emails should be right now What to include in your subject line to increase open rates How to adjust your email signature for uncertain times ...
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To Sell or Not to Sell in These Turbulent Times: 5 Topics You Can Talk About

By Kendra Lee posted 04-21-2020
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By Kendra Lee These are turbulent times and in sales and lead generation, you’re wondering what the heck do I do? After you’ve called all your clients, shared your COVID-19 response plan, and told them how you’re prepared to support them remotely, what more is there to say? We’ve never gone through this before and there is no roadmap for how we should sell or market. There are a lot of questions and I know you want to step carefully. Some people are shell-shocked. Some are scared. Others are simply dealing with this crisis. You don’t want to misstep. Questions You’re Thinking Odds are you’re asking yourself these questions as you ...
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How to Plan a Webinar that Attracts Prospects

By Kendra Lee posted 04-06-2020
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Deliver webinars that give prospects a way to meet you digitally.   Connecting with prospects in today's climate requires a creative approach to events. In this one-hour, interactive webinar, prospect attraction authority Kendra Lee and Senior Marketing Consultant Kristin Logan will share: Strategies to plan and launch webinars quickly 3 types of webinars working right now How to promote your webinar in today's climate 4 ways to engage your audience 2 essential post-event follow-up strategies All participants will receive our 40-point Webinar Event Guide. Register now:  ...
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Working Together, Remotely: 7 Tips for Success

By Kendra Lee posted 04-02-2020
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By Kendra Olney Lee The novel coronavirus introduced uncertainty at all levels of life rather quickly. Businesses are rethinking how they’ll operate in the immediate future and what long-term implications the virus will have on their workforce. To meet social distance and self-isolation guidelines, many employers are introducing immediate work-from-home policies. At KLA Group, we’re lucky to be one step ahead. We’ve always been a 100% virtual company. Why We Chose a Work-From-Home Model From day one, I knew a work-from-home model made sense. It gives us access to the most talented people, regardless of which state or city they live ...
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Loop is a VoIP Winner in Spring 2020 G2 Categories!

By Sarah Graves posted 03-24-2020
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https://www.loopcommunications.com/loop-is-a-winner-in-spring-2020-g2-categories/
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COVID-19 Preparedness: Bring Business Home

By Sarah Graves posted 03-23-2020
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Loop Communications is a trusted business phone system provider for customers in a variety of industries. Through our reliability, scalability, and top-notch customer service, we have established ourselves as a leader in Hosted VoIP for business professionals. Due to COVID-19, we have seen an increase in companies bringing their businesses home to keep a social distance for the safety and health of others. As a team, we have offered all our customers any support needed to ensure success through this transition. Hosted VoIP provides many ways to work remotely, increasing flexibility, while still maintaining the professionalism of working in an office setting. ...
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Features Spotlight: SMS Texting to Email

By Sarah Graves posted 03-18-2020
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Your business phone system service agreement with Loop Communications offers an  SMS Texting  feature that increases your flexibility to connect with anyone, anywhere, anytime. VoIP is a new way of communicating that’s changing how we use the phone. Business text messaging, also known as SMS for business, lets you send unlimited text messages to your customers and employees from your local business phone number rather than your personal cell-phone number. Anyone can send text messages directly to your business phone number and you will receive the message via email. You can respond from your email directly and the system will automatically text back to ...
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Update Your Prospecting Methods for Uncertain Times

By Kendra Lee posted 03-17-2020
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Discover strategies to start conversations and get appointments.   In this one-hour, interactive webinar, prospect attraction authority Kendra Lee and expert sales consultant Lynn Hidy will share: The best strategies to reach prospects remotely 3 ways to start the conversation How to create interest and build trust in uncertain times What to say in the third, fourth and fifth attempts to set appointments An efficient, repeatable prospecting process Join us! Register now. http:
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6 Shortcuts to Build a Better Prospect List

By Kendra Lee posted 03-16-2020
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List building is one of the biggest challenges in sales and lead generation. That’s why strategies like Google AdWords and social advertising sound so exciting. Rather than worrying about a list, you’ll let people find you. They are the modern-day Yellow Pages. Make an ad big enough, and people will just call, won’t they? Yes – and no. Why Not Just Use Google AdWords? Digital advertising creates its own sales challenges. To secure click-throughs from ads, you must use the perfect combination of text and keywords in your ads. Business owners spend serious money trying to figure out that secret recipe. Once contacts do click through and call you, if you ...
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Looking for VoIP? Best Options for MSP’s

By Sarah Graves posted 02-10-2020
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As a hosted VoIP provider for Managed Service Providers (MSPs),   Loop Communications   wanted to share some insights if you are considering offering or reselling VoIP as a solution to your customers. There are three paths you can choose, each with advantages and disadvantages, and it really depends on your expertise and business strategy. 1. Partner with a solid VoIP   Provider . Seek one that specializes in VoIP solutions for your customers such as Loop Communications or some of the others in the industry (Ring Central, 8×8, Vonage, etc). One main advantage is that you have experts like us to manage VoIP for you. Loop is involved from the start ...
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Do I Need a Master Services Agreement? by Thomas M. Fafinski

By Thomas Fafinski posted 09-30-2019
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Do I Need a Master Services Agreement? by Thomas M. Fafinski What is a Master Services Agreement (MSA)? If you desire a predictable, long-term relationship with several transactions between you and your customer, you should have a Master Services Agreement in place prior to the sale of any product or service. A Master Services Agreement is an agreement between at least two parties (normally just two parties) dealing with the terms and conditions that will apply to future transactions between the parties. It is likely used when the parties contemplate more than one service or offering between them. What are the Benefits of an MSA? A Master Services Agreement ...
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How to get your MSP on the INC 5000?

By Jeff Laws posted 08-23-2019
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Marketopia Ranks No. 875 on the Inc. 5000 List Inc. Magazine Unveils 38th Annual List of America's Fastest-Growing Private Companies — the Inc. 5000 AUG 23, 2019 08:00 EDT PINELLAS PARK, Fla., August 23, 2019  -   ​​​Inc. has announced that Marketopia landed No. 875 on its annual Inc. 5000 list. The Inc. 5000 is the most prestigious ranking of the nation’s fastest-growing private companies. With an impressive growth rate, Marketopia joins the ranks of other fast-growing companies. The list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs. Companies such as Yelp, ...
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A Business That Gives Back Is a Business Going Forward

By Galina Marcus posted 07-30-2019
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Throughout my years in the telecom industry, I attended hundreds of workshops, seminars, keynote speeches, and self-help courses designed to help business owners grow their companies and become leaders in the industry or a local market. Some of those companies grew with moderate success, and some failed because of lack of staff or budget. But those that succeeded all had something in common—they were giving back to the community or were involved with charities. by   Joe Schiavone  on Jul 30, 2019 I did the same throughout the years while growing my previous (and very successful) business. And here’s my advice to those of you who want to ...
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Four Keys For Successful MSP Marketing

By Galina Marcus posted 07-18-2019
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Like for many small businesses, it is not easy for MSPs to allocate a significant amount of resources (time, money, staff) for marketing. And sometimes, even with those resources, MSPs find their marketing is not as effective as they would like it to be. With rising competition in the IT industry, effective marketing is the key to success for small and medium-sized IT service providers. But how to crack the code to success? Here are four ingredients for the effective marketing “secret sauce”: Have a marketing goal Have a target Be consistent Measure what you can Let’s go over each of them and see why they are so important. Have ...
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