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If you’re in the market to grow your recurring revenue as a Managed Service Provider (MSP), you know by now that the cloud can’t be ignored. With double-digit cloud growth predicted every year for the foreseeable future by industry research firms like   Gartner , it’s time to start winning the business. Luckily, we have 6 simple steps to help you find success selling cloud services. To capture your piece of this rapidly growing market, follow these 6 basics: 1. Margins & Pricing   If you choose the right cloud distributor, you could easily boost your margins from less than 5% to well over 20%. To learn how to achieve this, explore   Pricing Strategies ...
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One of the biggest announcements made at IT Nation 2017 surrounded integration advancements between Pax8 and ConnectWise Manage. Together, we’ve built the deepest integration to   ConnectWise   Manage available in the industry today. Moving Your Business Forward Faster   Powerful integrations make the difference between profitable and disappointing returns in the cloud services space. No one knows that better than ConnectWise and Pax8. That’s why we’ve teamed up to take our ConnectWise Manage and Pax8 Command Console integration to the next level. This new integration goes deeper than any other ConnectWise Manage integration on the market today. With ...
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Making the switch from break-fix to managed services can be a tough sell for clients accustomed to paying for services on an hourly basis rather than by subscription. Additionally, it requires a cultural shift within your organization. Engineers who came up in the break-fix world may struggle with the switch. However, with proper preparation, moving from break-fix to MSP doesn't have to be a daunting task. If you’re thinking about making the jump to managed services, here are some quick tips to get you started: Choose the Right Tools:   You’ll want to determine the specific services you want to provide. If you already have a variety of break-fix ...
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What are the hacks that forever changed the security industry? To answer that question, WatchGuard created an exciting new eBook that takes you on a trip through hacking history. It explores the top hacks from the 80s, 90s, 2000s and 2010s, why they mattered, and how the security industry responded. Download
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Breaches are becoming increasingly commonplace and malware is on the rise. Are you helping your customers stay safe and giving them the peace of mind they need to successfully do business? One of the strongest investments—for you  and  your customers—in hardware-enhanced security is the powerful Intel® vPro™ platform. Recommending and provisioning devices powered by the Intel® Core™ vPro™ processor can help ensure security from the core to the application layer all while giving you the robust manageability your business relies on. Visit the Intel® vPro™ Navigator to see why you should be recommending powerful endpoint security with the Intel vPro platform.
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It's imperative for MSPs to know their technology offerings inside out. Being a master of these products will help to answer any customers concerns about functionality, support, and IT management as a whole. That’s why successful MSPs tend to zero in on one or more very specific technical niches. These niches will help them become the go-to MSP in their area. Regardless of which particular niches an MSP targets, the resulting upsides can be significant. Having a clear focus will be beneficial in various ways: Supports creation of competitively differentiated brand identity Enables efficient, effective marketing activities such as ...
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As mentioned in my previous post ( Five Key Takeaways ), I attended Salesforce Dreamforce last week in San Francisco. Here are 15 quotes from speakers that may interest you, your teams, or your customers: 1.  "Make the simple things simple; make the hard things possible." - Marc Benioff, CEO, Salesforce 2.  "Coaching is about precision; not being general. Coaching is about getting people to their goal or summit, not generalities." - Rob Jeppsen, Founder & CEO, Xyvoyant 3.  "You've got to start with the customer/citizen experiences and work back toward the technology." - Jean Turgeion, VP & Chief Technologist, SDx, Digital Transformation & Evangelist, Avaya ...
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Last week while most MSPs and vendors headed to Orlando for IT Nation I attended the  Salesforce Dreamforce  conference in San Francisco. Why, you ask? In short, I attended to learn from another platform-based community of customers, partners, and vendors. Where is innovation happening? What are the trends? Who are the thought leaders? What technologies are moving into offerings and solving customer problems? How can HTG apply these concepts to our programs and members? Plus, we had a full team onsite engaging at IT Nation. What's listed below is high-level. I have 10 typed pages of notes with more specifics. The purpose here and in my follow-up post with ...
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My youngest son is looking for a job. He has a list of all the places he wants to apply and he's making his way steadily down the list, submitting applications, then picking up the phone to find and call the hiring manager. He’s very methodical about it and not the least bit discouraged by the phone calling – which feels a heck of a lot like prospecting to me. Call the gatekeeper to get the right name. Call the decision maker and try to get the first appointment. What's struck me is his philosophy: they can’t say yes if I don’t ask . We always approach prospecting from a negative, glass half-empty perspective: Out of 10 cold calls you'll reach one ...
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According to a survey of nearly 2,000 MSPs , the lack of cybersecurity training across businesses today is fueling the ongoing success of ransomware. After all, if employees are unaware of the cyber risks they face, how will they know how to avoid them? In our latest Business Made MSPeasy episode, we share 4 essential tips for educating end users on basic cybersecurity practices. Let's help your clients help themselves. Watch the Business Made MSPeasy: Cybersecurity Made MSPeasy video here! At the end of the day, the more cybersecurity savvy your clients are, the better you will sleep at night. Less risk for your clients means less anxiety for you. It’s ...
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In the wake of the WannaCry and the more sinister Adylkuzz cyber-attacks, those employed as Chief Information Officers and Chief Information Security Officers within their organizations will be at the front line of defending their organizations against cyber threats. Due to the highly regulated nature of both the Finance and Health industries, compliance requiring security monitoring is of the utmost importance in preventing and mitigating cyber threats.   However, the cost of creating in-house continuous cyber monitoring is inhibiting for most organizations. What is required is a partner. A partner who can provide 24/7 monitoring with extensive correlation ...
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If you’re looking to expand business, consider becoming an MSSP. This change can make you more valuable to your customers, increasing business and profit. Today’s small business owners are overwhelmed by the amount of cybersecurity they need to keep their data and their customers safe. As a result, they are investing in additional security to protect from various cyberattacks. And the industry is seeing the changes. In a 2016 Managed Security Service Market report, it was revealed that the managed security service market size is estimated to grow from about $17 billion in 2016 to nearly $34 billion by 2021, representing a compound annual growth rate ...
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It’s the fourth quarter. Your sales numbers aren’t where you’d like them to be. The calendar is changing. The minutes are ticking down. Tick-tock. You may be feeling discouraged, annoyed, even angry. You can do all that. Or, you can get motivated. Recently, I heard a sales consultant tell a team that they should forget about closing Q4 deals if they weren’t already close to achieving this year’s revenue goal.  The only value to Q4, this consultant argued, is that it presents an opportunity to get a jumpstart on Q1. He advised the reps turn their attention to laying groundwork for next year. And he was dead serious. That’s not how I see it. If ...
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If you’re in the market to grow your recurring revenue as a Managed Service Provider (MSP), you know by now that the cloud can’t be ignored. With double-digit cloud growth predicted every year for the foreseeable future by industry research firms like   Gartner , it’s time to start winning the business. Luckily, we have 6 simple steps to help you find success selling cloud services. To capture your piece of this rapidly growing market, follow these 6 basics: 1. Margins & Pricing   If you choose the right cloud distributor, you could easily boost your margins from less than 5% to well over 20%. To learn how to achieve this, explore   Pricing Strategies ...
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If you’re an MSP looking to drive more monthly recurring revenue (MRR), managed networking may be exactly what you need. Selling managed networking as a service gives your clients the edge to keep their network strong and secure. In our latest Business Made MSPeasy episode, Steve Ryder, successful MSP and Datto partner, offers four actionable tips for growing MRR through managed networking. Watch Business Made MSPeasy: Networking Sales Made MSPeasy here : https://www.datto.com/blog/video-business-made-mspeasy-selling-managed-networking
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The first episode of Our Security, Delivered Your Way is now available on demand! Whether you dip your toes in services or already own all of your own appliances, there's something to learn in the first session. Join  Tim Lowe from  The Channel Company as he shows you where the money is in managed security services. Click here to watch on demand or sign up for future episodes
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The Intel Unite® solution powers productive and secure collaboration. Meetings start fast with easy wireless content sharing to room displays and other networked devices. Unite is available preloaded on select devices, including mini PCs with 7th Generation Intel® Core™ vPro™ processors.  Start collaborating today
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List Champions Unsung Heroes in the IT Channel DENVER, CO   (October 10, 2017) –   Pax8 , the leading value-added cloud distributor, today announced that   CRN ®, a brand of The Channel Company, has named Jennifer Bodell, director of Channel and one of CRN's Power 100, and Don Jeter, senior director of Marketing, to its 100 People You Don’t Know But Should list for 2017. As the director of Channel, Bodell is responsible for strategic direction of the company’s key IT channel relationships, including new growth opportunities and program development. Before joining Pax8, Bodell held multiple channel-focused leadership positions at StorageCraft, including ...
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Think of the worst customer experience you’ve ever had. How does that compare to the way your current distribution partners support you in the cloud? The sad truth is that most legacy technology distributors simply aren’t set up to deliver an optimal cloud experience. Making that transition requires a serious mind and operational shift most distributors aren’t willing or able to make. Meaning, they add a few new products, slap “cloud” on their partner program, and call it a day. That’s not going to help your business thrive. Cloud services need to be delivered quickly and seamlessly, from start to finish. Here are 5 sales assistance factors to consider ...
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Have you ever done a trust fall? One where you fall backwards blindly and hope you don’t hit the concrete? They work because a partner is standing by, ready to catch you — at least you hope. You can build that credibility quickly when you become an expert in your niche and win trust through Intel® Technology Provider, which provides everything from marketing solutions to sales-boosting tools and exclusive training—all establishing you as an authority with your clients. Fast. Learn more about Intel Technology Provider  toda
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