Announcements

  • IMPORTANT! Accessing ITN Explore Content

    Just wanted to give you guys a head's up about ITN Explore next week. Only registered attendees will have access to the content on-demand. If you do not register prior to the end of the conference, you will not be able to access the content post-event.

    Remember, the event is FREE, so make sure to have your co-workers and friends register before the end of the conference to gain access.

    Registration closes Friday, June 26, 2020 at 5:30pm EST.

    Register Here
  • Be sure to watch this 5 minute S-LI video!


    We asked Paul Dippell and his team at S-LI to give us a quick update on the impact they are seeing to small businesses amidst this pandemic and to share some best practices you guys can focus on as we plow through this. They also have a number of updated resources in the works which include an updated 
    Workbook and Recovery Guide. Those docs will be available soon at ConnectWise.com, as well as here on the HUB.  We will make sure to alert you once they are available.

    Paul and his team are also conducting a number of upcoming webinars over the next two weeks. We highly recommend tuning into them if you have the time:



     

    Mark your calendars and get registered - should be a lot of good info!

    Thanks!

    -Brad

     

  • Let's Talk Sales and Marketing This Week!

    Click Here To Watch Our Evolve Weekly Update Video

     

    We’re about to wrap up the second quarter of the year and, for most of our members in APAC, wrap up our fiscal year.  What a strange quarter it has been! A couple of signs that things are slowly loosening up – I got out for a long overdue COVID safety approved haircut last night and I have a meeting next week scheduled away from the St. Petersburg ConnectWise office AKA my house. Here is to a healthy, economically strong next three months that brings needed social change, reconciliation, healing, health and success!

     

    Two webinar conversations coming up to get on your radar and you should get signed up for:

    • Thursday June 11th, I’m hosting a conversation with Steve Riat and Nate Austin where we’ll talk about sales/marketing, learnings from the past few months and best practices going forward to fill up and close deals. Should be good based on the planning call we had last week. Register here!
    • Thursday, June 18th, I’m talking with Dr. Larry Little on leading yourself, your staff and your family through times of heightened anxiety, fear and uncertainty. How do you listen and appropriately respond to fears from family and co-workers related to COVID/health concerns, economic uncertainty, social unrest and injustice?  Not easy times to be leading so we want to equip you with some basic guidance on leading well through those conversations. Register here!

    You should have received (or soon will be receiving) an email from me with a link to a survey.  We’re trying to learn more about what content is valuable and how we can best communicate with you as we lean Evolve.  If you would, please take a minute (that’s all it will take is 60 seconds) to fill out that survey so we can get better and provide more value. If you don't see an email, you can take the survey here.

     

    Thanks for being a part of Evolve!

     

    Stay healthy and lead strong.

     

    -Brad

  • Evolve Locked Down | Friday, April 24

    Evolve Members,

    Hope you're staying healthy and positive as you Respond, Recover and build Opportunity during current times.  Join me Friday, April 24th at 12:30 PM NA EST with Arlin Sorensen for a Hands That Give update as well as Ivan Mladenovic to talk about his survey results of the MSP community and what he is learning through the COVID-19 times.

    As always - webinar registration and the list of available recorded webinars to review can be found here.

    Brad

  • Leadership Update | Important Initiative During COVID-19

    The IT Nation Evolve3-301 peer group has come up with an important initiative that we want to run with as a broader community.  

     

    IT Services and Cybersecurity companies have made it possible for small and medium businesses (SMBs) to transition to work from home arrangements during the COVID-19 outbreak.  Our companies and others like us in our industry will play a critical role in a successful return to work campaign at some point in the future.  Unfortunately, as small and medium businesses look to contain costs during these difficult economic times, IT Services and Cybersecurity services are being cut or reduced.  These cost cutting moves will lead to a weakening of the overall security position of the United States business environment and will impact the ability for employees to successfully return to work in the future.

     

    We would like you to contact your Congressmen and Senators immediately to ask that in future COVID-19 related funding bills, funds be eligible to be utilized to pay for IT Services (including but not limited to cloud-based infrastructure, VoIP telephony, NOC monitoring, mobile device management, backup, and Cybersecurity services) in a way similar to how they can be used to pay for other necessary utilities.  This will allow small and medium businesses (SMBs) to maintain a strong position while continuing to work from home and will also enable these companies to be in a strong position to eventually return to a more normal work environment.

     

    Please use the links below to find the contact information for your Congressmen and Senators and send this message we crafted below to them.  We truly believe that we can make a difference here if we are all involved as a community.  As these discussions are happening very quickly, we are asking that you and members of your team reach out to your delegation by Monday, April 13th.  For this to be effective, we need the entire community to make our voices heard.

     

    This is a North American effort, but we are sending it to the APAC and EMEA communities as well.  When and if similar funding is being formed, a similar effort may be appropriate in those geographies.

     

    Thank you,

    Arlin Sorensen, Pete Sorensen, Brad Schow

    https://www.senate.gov/general/contact_information/senators_cfm.cfm

     

    https://www.house.gov/representatives


    If reaching out by email, feel free to use this language for consistency:
     

    Dear Senator/Congressman/Congresswoman,
     
    I’d first like to thank you for your recent efforts to support small businesses through the passing of the CARES Act.  As Congress considers the potential for additional support, I’d like to make you aware of an area that needs urgent attention for small and medium businesses.
     
    IT Services and Cybersecurity companies have made it possible for small and medium businesses (SMBs) to transition to work from home arrangements during the COVID-19 outbreak.  Our companies and others like us in our industry will play a critical role in a successful return to work campaign at some point in the future.  Unfortunately, as small and medium businesses look to contain costs during these difficult economic times, IT Services and Cybersecurity services are being cut or reduced.  These cost cutting moves will lead to a weakening of the overall cybersecurity position of the United States business environment and will impact the ability for employees to successfully return to work in the future.
     
    In any future COVID-19 related relief bills, please ensure that support funds are eligible to be utilized to pay for IT Services (including but not limited to cloud-based infrastructure, VoIP telephony, NOC monitoring, mobile device management, backup, and Cybersecurity services) in a way similar to how they can be used to pay for other necessary utilities.  This will allow small and medium businesses (SMBs) to maintain a strong and secure position while continuing to work from home and will also enable these companies to be in a strong position to eventually return to a more normal work environment.
     
    Thank you for your attention to this very important issue.
     
    Sincerely,

     

  • Evolve Leadership Update- April 4th

    Evolve members,

    A few short things for you to be aware of:

    Arlin and I will be hosting “Evolve Office Hours” on Wednesday, April 8th at 11:30 AM EST.  We’ll discuss what we’re seeing, doing and taking questions.  At noon, we’ll be joined by ConnectWise CEO Jason Magee, who will be sharing the 4 Pillars of ConnectWise action in response to COVID-19. 

    We’ll record this webinar, but if you can make it register here!

     

    Evolve Exclusive S-LI COVID Rapid Recovery Webinar Series:

    S-LI along with Arlin delivered the first of three webinars exclusive to the Evolve community around doing business during the current economic uncertainty.   If you couldn’t make it, first webinar is found here: 

    Here is the information to register for the second and third installments: 

    Rapid Recovery: Retaining and Risk-Managing Your Existing Customers
    Monday, April 13 | 1:00-2:00 NA CST
    Register Now

    Rapid Recovery: Selling into the Storm – New Business Generation in a Downturn
    Wednesday, April 22 | 2:30-3:30 NA CST
    Register Now

     

     

    We held our first virtual delivery of peer groups this past week with our H1 SEPG meetings as well as our M&A group in North America via Zoom.  Many of you have reached out with very positive feedback.  We presented materials and guidance for how Service Execs can lead themselves, their families and their teams well during this time. We also talked through how to better understand “What Good Looks Like” in the current environment.

    Currently, we’re preparing for international delivery along with our Q2 owner peer group meetings in May.  We will have materials out to facilitators this week to equip them for pre-meeting calls.  Our strategy is to ensure your plans are ready and being executed for Response so we can focus our time together on Recovery and capturing Opportunity. 

    These are unprecedented times – continue to take care of yourself and your families so you’re equipped to lead strong for the duration.  Thank you for being a part of the Evolve community.

     

    Brad

  • Join Evolve Office Hours with Brad, Arlin and special guest CEO Jason Magee

    Wednesday, April 8th at 11:30 NA EST join Brad Schow and Arlin Sorensen for “Evolve Office Hours” where they will be updating the community on what they are seeing, what partners should be doing and what you need to know.  This will be webinar style with some time for Q&A.   

    We’ll also be joined by ConnectWise CEO Jason Magee who will review the 4 Pillars of ConnectWise action in response to COVID-19.  If you are available please register below.  We will also be recording and making this available on the HUB for viewing if you can’t make it.

  • Leadership Update

    Evolve members,

    Two quick things for now…

    1. Here are the dates and times for the webinar series Arlin is co-hosting with SLI. Remember to register. Good stuff here so make sure you get it on your calendar or look for the recordings on the SLI resources portion of the HUB if you can’t make it.
    Rapid Recovery: Determining Your Situation, and Protecting Profitability
    Friday, April 3 – 11:30-12:30 NA CST
    Registration URL
    https://zoom.us/webinar/register/WN_kwy1A1E6RzWf708-ot2N0Q

    Rapid Recovery: Retaining and Risk-Managing Your Existing Customers
    Monday, April 13 – 1:00-2:00 NA CST
    Registration URL
    https://zoom.us/webinar/register/WN_80aJLZMgRcmtQnZdQNRtcg

    Rapid Recovery: Selling into the Storm – New Business Generation in a Downturn
    Wednesday, April 22 – 2:30-3:30 NA CST
    Registration URL
    https://zoom.us/webinar/register/WN_DdJ5MLjtQQaDrmO8SxZPuQ

    2. A number of virtual peer group events happening this week. NA SEPG and our M&A peer group are meeting. We’re also in the middle of most mid-quarter check in calls. I’ll be posting what we’re seeing and hearing at the end of the week.

    Remember – No idea how long things will be like this so take care of yourself and take care of your family first to keep your foundation strong especially as we lead through uncertain times.

    Brad
  • Leadership Update

    Evolve members,

    I’m going to start posting weekly updates on things I want to make sure you hear as we navigate interesting times.

    Some encouragement, one thing coming next week exclusive to Evolve members and 5 ConnectWise resources you should know about.

    These are stressful times. Arlin reminded me again today that the times that leadership is needed the most is when the leaders are tired and weary from the fight. We have a fight ahead of us. I want to encourage and remind you of three simple things that can make a huge difference.

    1. Lead yourself well. Be deliberate with the little things. Eat well. Get some kind of exercise. Find some quiet time each day to clear your head and get your priorities in order. Get sleep. You won’t do anyone any good if you are not healthy enough to persevere.
    2. Take care of your family. Especially now that the dynamics of working from home and around kids and being homebound raise the anxiety and stress levels I want to make sure that you invest well into those that are the most important to you. It’s easy to put them down the list of priorities. Don’t.
    3. Stay connected to your peers. Now more than ever it’s important that you have access to your group of trusted counselors that can encourage, challenge, and support you as you lead. And for you to do likewise. Pick up the phone and check in on someone.

    Now more than ever it’s important to be a go-giver as we lead.

    One thing exclusive to Evolve members…

    SLI had created content specific to our current situation for their Evole March Newsletter. We are supplementing that newsletter with a three part webinar series that Arlin will be cohosting along with SLI starting next Friday, April 3rd from 11:30-12:30 US Central time. Mark your calendars. We will be recording the content as well for those of you that can’t make it and for our international members. Two follow up dates are being finalized in the next few days and we’ll get the specifics to you around topics, dates and times.

    And…

    5 ConnectWise resources I want to make sure you’re aware of:

    1. You should be receiving regular emails from our CEO Jason Magee. If those are not hitting your radar or you want more information around anything COVID-19 related we have put together a web page that centralizes a lot of what you need to know. Centralized position and messaging (including Jason’s emails) along with Security, Compliance, Privacy and Business Continuity statements and updates can be found here - https://www.connectwise.com/company/trust

    2. Information on the status of various ConnectWise events can be found here - https://www.connectwise.com/theitnation/about/event-updates

    3. Information on the status of product health can be found here - https://university.connectwise.com/University/SystemStatus/SystemStatus.aspx (you may have to log into the university first and then click the link)

    4. Our Partner Success team is there to help you get the most of your ConnectWise products and relationship. If you questions your one stop shop for help is our Partner Success team that can be reached at – partnersuccess@connectwise.com Think of them as your pit crew of specialized ConnectWise resources available to help you get the most of our products and your relationship with ConnectWise.

    5. ConnectWise is also spearheading a fundraiser for Small Business IT Providers. Information on the fundraising efforts can be found here - https://www.connectwise.com/philanthropy/hand-wash-karaoke and there will be information to come on disbursement of the funds.

    Thank you for being a part of Evolve – Lead Strong,

    Brad
  • Supporting Secure Remote Working

    ConnectWise is working to provide our partners with resources and insights on supporting secure remote working. We are working to update this site as frequently as we can.
  • Security Session Videos from Evolve Q1 in Phoenix

    Looking for the Security Session videos from Q1 ITN Evolve's Community Day in Phoenix?  Look no further! They have been posted on the Meetings Content Page under the Resources Tab.
  • January 2020 S-LI Article

    The first article of 2020, Successfully Navigating the “Growth Versus Profitability” Dilemma, is here for you to read!

  • IT Nation Connect Discounts - Don't Miss Out

    • Click on this announcements to view the discounts that are available to Evolve Members.

    Hear your peers discuss what they will be speaking about at IT Nation Connect this year too! 

    Nate Austin, MyTech Partners, Inc. - Sales: Hiring, Onboarding, Compensation, & Managing Effectively

    Tammie Newman, Cyber5 - Cybersecurity 

    Scott Scrogin, ConnectWise - M&A

    For more information about Evolve Discounts at IT Nation contact nationsevents@connectwise.com
  • Q4 Evolve Orlando

    Hey everyone,

    This is a friendly reminder to register for your Q4 Evolve event if you haven't done so yet.  Are you going to Connect?  If you are, hurry and get registered so you can still get a discount.

    Click HERE to register for Evolve
    Click HERE to register for Connect

    FYI:  Hyatt Regency Orlando is now full.  If you still need a hotel reservation, book your room at the Rosen Centre.

    Still needing Agenda details, click HERE.
  • What you Need to Know about IT Nation Connect

    Did you know IT Nation Connect is for you and key leaders in your company? With six session tracks to plan your conference experience, breakouts are designed to help you evolve your business, strengthen your leadership skills, and help guide you towards legacy. Download this one page info sheet for more information on session outcomes you can expect in the 6 session tracks.

    On top of the great content, we’re excited to bring exclusive Evolve discounts and Orlando packages for you and your families. Again, check out more details in the downloadable PDF.

    Ready to register? Click here to access your Evolve member registration link.

     

    If you have already registered and have questions please email: nationsevents@connectwise.com

    We look forward to seeing you in Orlando,

    The IT Nation Team

  • Automate Workshop Live Stream

    Hello,
    If you are looking to join the live stream for the Automate Workshop from 8:00 - 3:00pm please see the meeting link below:

    https://connectwise.webex.com/m/6005c6d2-95a3-4d65-8cb8-c394965bcbf7

    or join by phone: 

    Join by phone toll free:

    USA: 1-844-740-1264

    Australia: 1-800-819404

    Canada: 1-844-426-4403

    UK: 0800-0315370

    Meeting Number: 646127463

    Thank you!
    IT Nation Evolve
  • Evolve Q3 Denver

    Excited to see everyone in a few weeks! 

    Just a quick update.  The hotel room block is now full.  If you still need to make a reservation you can certainly do so through the hotel but it will be at their best available rate.  If you still need to register just click the link below.
    https://events.bizratings.com/Q32019Denver#s2

    Thank you!
    IT Nation Evolve
  • StoryBrand - Continuing the Conversation

    Don’t miss tips from StoryBrand Facilitator, Amy Smith, as we head into Q3.  Watch this Episode of Best Practices Marketing Checklist and find other helpful PDF’s, podcasts, and videos on this page too. 

    If you would like other members of your team to have access to this page please email
    evolvesupport@connectwise.com with a request.