Every business invests in specialized equipment and applications to work more efficiently. For example, devices that aggregate communication links and provide automatic failover in the event of a carrier outage. But, when a communication link goes down, somebody still has to call the carrier and open a trouble ticket. That person might be on your team, or worse yet - your client's team.
That can be a frustrating waste of time.
With Ecessa SD-WAN solutions, you not only have built-in automatic failover with outage alerts, but you now have access to Insight+, our unique monitoring service that manages carrier outages on your behalf. Talk about full service.
Insight+ is a managed service provided by Ecessa’s expert technical team. When an outage occurs:
• Ecessa SD-WAN appliances automatically provide failover to prevent business disruption.
• An outage alert is sent to Ecessa’s technical team, available 24/7/365 to resolve the issue.
• Ecessa technicians open, progress and close trouble tickets, so your network is back to optimum health ASAP.
Ecessa takes care of everything – with no intervention needed from your team or your client – and the result is a reliable, Never DownTM
network. Read how well Insight+ worked for Egan Company.
Download the case study: http://info.ecessa.com/egan
To learn more about Ecessa and Insight+ visit Ecessa.com/insight-plus
or contact me.